Help with the Online Shop

crashIf you are experiencing ongoing problems with the NFFS online shop please contact  me at and we’ll take care of it.

Where’s My *!#**!&^! Order?

If you feel like it’s been a long time since you placed your online order and still haven’t received it these are the NFFS volunteers who can answer your questions and help you straighten it out. Contact them first.

Books, DVDs, and Clothing – Patti Lorbiecki,
Plans and Kits – David Gerspacher,
Membership and Digest Subscriptions – Lisa Pacelli,


Downloading and Reading the eDigest

In order to download the NFFS eDigest you must be an active NFFS member. If you currently aren’t a member and would like to join or renew your membership go to the Shop  and either log in to your existing account or purchase a new membership. If you have been a member in the past you probably have an account. If you don’t know, or forgot, your username and password contact the webmaster at

To read the eDigest you’ll need Adobe Acrobat Reader installed on your computer. You can download that here .

To download the eDigest log in to your account information page and follow the link for eDigest download.

This will take you to a list of the eDigest issues currently available for download. Note that there are two versions of each issue available. The one with the smaller file size, typically around 5MB, is suitable for slower internet connections and reading on your computer, tablet, or other device. The larger size file, between 50 and 60MB, is suitable for faster internet connections. The larger file has higher resolution graphics and is best for members who would like to print their eDigest.

Go to My Account


Lost or Forgotten Username or Password

If you have forgotten your username or password for the NFFS Shop, or Forum, click here to reset it, or contact the web master at
If you experience trouble responding to the email that you receive when resetting your password, instead of clicking the link in the email try this – copy the link to the reset page and paste it into your browser’s address line. In most cases that resolves issues.